Frequently Asked Questions:
How do I know which of your services is right for my business?
Choosing the right service can feel a bit overwhelming, but I’m here to make it as simple as possible! The best way to determine the perfect fit is to start with an Inquiry Call. During this chat, we’ll discuss your current challenges, your business goals, and what you’re hoping to achieve from this partnership. From there, I will customize a plan that addresses your needs and helps your business move forward.
Can you explain your service agreements or how billing works?
I believe in transparency and keeping things straightforward. My service agreements are designed to be clear and easy to understand, outline the scope of work, timelines, and payment terms. JNC Virtual Assistant works on a project-based fee or a retainer, depending on the nature of the services. Before we begin any work, I will provide you with a detailed proposal, so you know exactly what to expect, with no hidden surprises. Our goal is to ensure you feel confident and comfortable with our collaboration.
Do you offer pre-defined service or packages?
While JNC Virtual Assistant offers core service areas, we believe every small business is unique and a “one-size-fits-all” approach rarely delivers the best results. In our Inquiry Call, we will discuss exactly what it is you and your business needs, and I will create a customized proposal based on your budget. This allows us to be more flexible and responsive to your company’s needs. However, we can certainly discuss common combinations of services that will work for your business goals.
I’m ready to get started! What’s the typical process for working with you?
I’m so excited to partner with you! Our process is designed to me smooth and efficient. We’ll start with an Inquiry Call to discuss your business needs and goals, ensuring our partnership is a great fit for both of us. If we both feel confident about moving forward, then I’ll develop a detailed proposal outlining the specific services and what you can expect. Once approved, we’ll kick off the project with a clear plan and regular communication to keep you updated every step of the way.
My needs are very specific/unique. Can you still help me, even if it’s not listed on your site?
Absolutely! Many small businesses have specialized needs that don’t always fit neatly into predefined categories. At times, business owners may find it beneficial to dedicate time during the first and/or second week of our partnership to train or onboard their Virtual Assistant, ensuring we are completely aligned. The best way to find out if JNC Virtual Assistant can help is to book an Inquiry Call so we can discuss the details of what you’re looking for.